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Summary:ASTERISK-10649: Polycom Phones & Hints
Reporter:pta200 (pta200)Labels:
Date Opened:2007-10-30 12:16:24Date Closed:2007-10-31 15:35:26
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Addons/General
Versions:Frequency of
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Description:For any Polycom Soundpoint IP phones set up to use the hints feature, each time you restart asterisk or even reload the dial plan, the phone will display the "Internal Server Error 500" message in the CLI. The buddy watch feature will stop working on the phones and the CLI gets filled with these messages making it unusable especially if you have a large number of phones registered.  

****** ADDITIONAL INFORMATION ******

The problems has existed in both the 1.2/1.4 series and doesn't seem to ever get fully resolved.
Comments:By: Earl Tom (etom) 2007-10-30 16:31:43

I think this is a duplicate of bug ASTERISK-10305.
This happens to us as well, but only on an asterisk restart, not a dialplan reload . (Polycom 650's, SIP 2.1.1.0052, asterisk 1.4.9)

By: Jason Parker (jparker) 2007-10-30 17:55:32

pta200, can you confirm that this is the same as ASTERISK-10305?

By: pta200 (pta200) 2007-10-30 18:30:03

Yes that's the same behavior. I didn't see that bug when I put in this one. I also saw the ones associated with the 1.2 series.