Summary:	ASTERISK-10205: SIP/IAX trunks are being answered when being Queued.
Reporter:	Alan Trundle (alantrundle)	Labels:
Date Opened:	2007-08-30 10:30:26	Date Closed:	2011-06-07 14:08:24
Priority:	Minor	Regression?	No
Status:	Closed/Complete	Components:	Addons/General
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:
Description:	Basically It would seem that unanswered queues make good ring groups and is the method I have used to ring a group of phones when a call has come in on a ZAP channel. I simply do not answer() it. [incoming] ; Call Sales phones exten = 789000,1,NoOP(Incoming call from ${CALLERIDNUM} to Sales) exten = 789000,2,Queue(500) exten = 789000,3,Hangup The above syntax (extensions.conf) works well if the call has come in on a ZAP trunk on a PRI30 card, but the call gets picked up if the call came in on a SIP or IAX trunk, despite not being answered with Answer() prior to being put through to the queue/group. I would expect this behaviour to occur if I handled the call with the following... [incoming] ; Call Sales phones exten = 789000,1,NoOP(Incoming call from ${CALLERIDNUM} to Sales) exten = 789000,2,Answer() exten = 789000,3,Queue(500) exten = 789000,4,Hangup ****** ADDITIONAL INFORMATION ****** I do realise that I can play ringing instead of music, but the call still gets answered and the inbound caller is being charged whilst they are holding in the queue or group as I am using it in this case. Obviously the ZAP channels only answer if and when a SIP phone in Queue 500 was actually picked-up or answered. Can you provide me with a tweak/patch to get SIP/IAX trunks to behave like ZAP trunks with regards to call queueing/groups. I know that I can do exten = blahblah,1,Dial(SIP/100&SIP/101&SIP/102) etc, but this is a messy way of creating a standard call group that is a standard feature on any PBX.
Comments:	By: Joshua C. Colp (jcolp) 2007-08-30 11:05:47 Please provide a complete console output and the sip debug or iax2 debug (depending on which technology is in use naturally). By: Joshua C. Colp (jcolp) 2007-10-15 12:00:48 Suspended since there has been no more information provided.