Summary:ASTERISK-09419: I need restart asterisk because a channel Local is in Agent
Reporter:dmb (dmb)Labels:
Date Opened:2007-05-10 09:44:18Date Closed:2011-06-07 14:03:12
Versions:Frequency of
Sometimes I can't login or logout an agent because the chan Agent has a Local chan. At this momment there isn't any call in that Agent. The way for restart the Agent deleting that Local channel is restarting Asterisk. When that ocurre you can see something like this in the cli console (show agents):

5050         (OPE050) logged in Local/XXXX... (musiconhold is 'default')

Comments:By: Jason Parker (jparker) 2007-05-10 11:07:25

Channel type shouldn't matter.  It can be sip, iax2, local, even alsa/oss.  Maybe you can elaborate on the problem?

By: Joshua C. Colp (jcolp) 2007-05-10 13:00:04

Please provide the console output, a show channel, more information, anything to give us a better idea.

By: dmb (dmb) 2007-05-14 06:44:44

i am waiting that the problem repeats again. While i can say you when the problem is active a local channel is in the agent but any call is active in the system.
Is possible that the problem is produced when an inbound call is been tried to pass to an agent and the state of that agent is changed in the same instant?

When i have the problem active i provide the console: show queue, show channels, show agents, etc.


By: Joshua C. Colp (jcolp) 2007-06-11 09:58:25

Any progress with getting the information?

By: Jason Parker (jparker) 2007-06-20 16:28:34

Please reopen this bug report when you are able to reproduce this and provide the requested information.