[Home]

Summary:ASTERISK-09334: DTMF Tones Get Caught In A Loop
Reporter:jiddings (jiddings)Labels:
Date Opened:2007-04-27 12:16:50Date Closed:2007-07-09 21:20:53
Priority:MajorRegression?No
Status:Closed/CompleteComponents:Core/RTP
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:
Description:Scenario..

Agent is logged into the phones via a AgentLogin()...  when a caller hits any DTMF key, the DTMF tone is played over and over and over again until the agent disconnects (logs off) and logs back on.

This happens when calls come in over a SIP based ITSP or over the PRI..  


****** ADDITIONAL INFORMATION ******

RTP Debug Output:

Got  RTP packet from    192.168.2.79:24482 (type 00, seq 006557, ts 966300, len 000160)
Sent RTP packet to      192.168.2.79:24482 (type 00, seq 025500, ts 653016, len 000160)
Sent RTP DTMF packet to 192.168.2.79:24482 (type 101, seq 025501, ts 653016, len 000004)
Got  RTP packet from    192.168.2.79:24482 (type 00, seq 006558, ts 966460, len 000160)
Sent RTP packet to      192.168.2.79:24482 (type 00, seq 025502, ts 653176, len 000160)
Sent RTP DTMF packet to 192.168.2.79:24482 (type 101, seq 025503, ts 653176, len 000004)
Got  RTP packet from    192.168.2.79:24482 (type 00, seq 006559, ts 966620, len 000160)
Sent RTP packet to      192.168.2.79:24482 (type 00, seq 025504, ts 653336, len 000160)
Sent RTP DTMF packet to 192.168.2.79:24482 (type 101, seq 025505, ts 653336, len 000004)
Got  RTP packet from    192.168.2.79:24482 (type 00, seq 006560, ts 966780, len 000160)
Sent RTP DTMF packet to 192.168.2.79:24482 (type 101, seq 025506, ts 653336, len 000004)
Comments:By: jiddings (jiddings) 2007-04-27 12:42:53

http://bugs.digium.com/view.php?id=9616 - similar issue.

By: jiddings (jiddings) 2007-04-27 12:57:34

http://bugs.digium.com/file_download.php?file_id=13877&type=bug - this patch solves my problem -- no idea if it's the proper fix or not though. I'll leave that up to the experts.

By: Russell Bryant (russell) 2007-04-27 14:49:05

Did this problem just begin recently, or have you been having this problem with all versions of 1.4, as indicated by the reporter of 9616?

By: jiddings (jiddings) 2007-04-27 14:54:18

The agents have been reporting "strange tones" for awhile now (since upgrading to 1.4). I can only presume it was the same issue..  though I have no way of knowing that for certain.

By: Russell Bryant (russell) 2007-04-27 14:59:26

I'm going to mark this closed since it is the same issue reported in issue 9616.  Please post any further information there.  Thanks!