Summary:ASTERISK-08630: Voicemail with IMAP storage sends two email messages
Reporter:jerjer (jerjer)Labels:
Date Opened:2007-01-21 12:40:03.000-0600Date Closed:2007-06-04 12:20:36
Versions:Frequency of
Environment:Attachments:( 0) vmcore.txt
Description:app_voicemail with IMAP storage always seems to send two email messages for each voicemail message left.


6000 => 6000,Example Mailbox,,,|imapuser=user@domain.tld|imappassword=password

We have tried multiple different IMAP servers (courier, dovecot, zimbra, exchange) so it seems this is not a server specific situation.

Comments:By: Emmanuel BUU (neutrino88) 2007-01-28 11:46:38.000-0600

Yes, I got the same behavior

However, I have one setup when the messages were posted in another folder than the default INBOX folder. In this later case, it worked correctly.

I will probably troubleshoot this one next week.

By: Serge Vecher (serge-v) 2007-02-01 08:37:51.000-0600

any clues on the console with debug output fed into it?

By: Serge Vecher (serge-v) 2007-03-20 14:40:46

JerJer: is this still an issue with 1.4.2?

By: jerjer (jerjer) 2007-03-22 01:00:14

I will need to fire up 1.4.2 on a box.  Give me another couple days and I will let you know

By: Edwin horton (edhorton) 2007-04-11 07:46:08

I have been trying to get 1.4.2 to work with IMAP storage with poor results.  To this issue, I tried two different Dovecot IMAP servers, one on the Asterisk box using MBOX storage format and a second on a remote box, same subnet, set up for virtual users and maildir format.  In the case of the server on the same box, I do get two messages everytime.  On the case of the remote box, only one, every time  I did not log any strange entries in the maillog when I received two messages.  Asterisk trunk did the same.  I tried uw-tc versions 2006e and 2006g.  No difference.  Now the bad news, for me at least.  Whenever I tried to save a greeting in the "mailbox options", I get an asterisk segfault crash when it tries to save the message.  The message remains in the local voicemail directory and is played if a new voicemail is left.  Also, I get no MWI indications even though voicemailmain correctly reports the correct number of messages.  Has anyone had success with 1.4.2 and IMAP storage?

By: xmarksthespot (xmarksthespot) 2007-05-16 10:28:38

Here's something I noticed installing IMAP storage.

I've tried with Asterisk 1.4.4 on different MUAs, namely:

Between each setup I formatted the drive.

All MUAs were installed locally on the Asterisk PBX (i.e. not on a remote machine on the network). The only instance in which I did not receive duplicate messages was on the last setup, namely the Dovecot one.

I can imagine that maybe this is the case because this is the only case in which I have not installed a MTA on the Dovecot setup.

However I have only one format selected for the voicemail message (gsm) [This is something I have to explain in another bug report], but there are two attachments (TWO gsm files).

By: Mark Michelson (mmichelson) 2007-06-01 16:21:39

I am closing this issue due to xmarksthespot's patch in issue 9787.

By: Mark Michelson (mmichelson) 2007-06-04 12:20:35

This bug is a duplicate of bug 9787.

It was fixed in 1.4 in SVN revision 66897.
It was fixed in trunk in SVN revision 66910.