Summary:ASTERISK-08546: GUI keeps kicking users out after getting to wizard
Reporter:James Lyons (james)Labels:
Date Opened:2007-01-10 12:48:48.000-0600Date Closed:2007-03-29 00:51:01
Versions:Frequency of

The workaround for this issue with firefox is to put the ip address for the box instead of its hostname.
Comments:By: Pari Nannapaneni (pari) 2007-01-10 13:40:18.000-0600

I have spent almost 2 hours trying to reproduce this problem but could not.
Can you please provide me a tested procedure to reproduce this problem.


By: James Lyons (james) 2007-01-10 14:46:39.000-0600

added note to forum about instructions for reproducing this.

By: James Lyons (james) 2007-01-11 19:48:27.000-0600

From the forums....

For my case:
1) Setup in expert mode
2) Use static IP
3) All packages are installed
4) Reboot, and the dialog console told me to view from the web
(and yes, it composes the link with I.P.)
5) Cannot login GUI with dn, (as stated, not an authentication problem)
6) Update all packages by console
7) Still not able to login GUI with dn
Cool Edit /etc/hosts
9) Seems no differences.

By: Pari Nannapaneni (pari) 2007-01-31 22:49:30.000-0600

Could not reproduce this problem no matter what.
I have tried the GUI on Firefox with both domain names and IP addresses
But i could not reproduce the situation.

I'm using latest asterisk 1.4 (53056). I'm not sure what to do here.
Could be a windows thing ?? I need to check this from a windows machine.


By: Pari Nannapaneni (pari) 2007-02-01 12:46:50.000-0600

ok .. Tested this with firefox on a windows machine too.
Could not reproduce the problem.


By: bobocop (bobocop) 2007-02-04 16:58:10.000-0600

Happened to me, too. Firefox on winXP, GUI keeps kicking out and redirecting to the initial setup wizard. I was messing around editing by hand extensions.conf, sip.conf, users.conf and checking if those changes are reflected in gui. Can't remember any special file modification, it just happened after clicking on one of the menu items - immediate logoff, clean data fields (at first I thought that all of my config is gone :) ) and no way to login back again.

Latest updates, so updating didn't helped. I already was using ip address (no hostname assigned), so workaround wasn't helpful at all. Checked with Firefox 1.5 on a Linux box - logged in without problems. Tried MSIE - logged in (with standard msgs and errors, but logged in!). I stayed with ff 1.5 for a few minutes, and restarted ff - voila! It worked again without any problems.

By: bobocop (bobocop) 2007-02-04 17:32:18.000-0600

happened again :) manual modification of extensions.conf, added custom Meetme(), went to "Conferencing" menu in GUI and... kicked off.
Every try to log in again generates messages on Asterisk's CLI:

 == Parsing '/etc/asterisk/manager.conf': Found
 == HTTP Manager 'admin' logged on from

...and after few seconds:

 == HTTP Manager 'admin' timed out from

ip address of ff winXP pc was, asterisk box was at

restart of firefox fixed the problem :D

By: Pari Nannapaneni (pari) 2007-02-04 22:16:35.000-0600

thanks bobocop, I'll look into it tomorrow.

By: Pari Nannapaneni (pari) 2007-03-29 00:51:00

James and I ran into this bug today at one point
but could not reproduce it after wards.

But interestingly I happened to find the cause and was
able to fix it after wards while working on some other thing.

the cause of the bug was a wrong path '../../' instead of '../../../'
This was fixed now
and you will not have this problem in future.

thanks for the patience !!