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Summary:ASTERISK-08540: Crash with queues and transfers on a call center eviroment.
Reporter:Edgar.Osorio (orked)Labels:
Date Opened:2007-01-10 07:54:24.000-0600Date Closed:2007-01-11 08:16:27.000-0600
Priority:CriticalRegression?No
Status:Closed/CompleteComponents:Core/General
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Description:This problem is always reproducible. We have a quadspan E1 configured to get incoming calls. All the incoming calls are sent to a queue with autofill, everythings seems to work fine until we try to send this calls to another queue. After this asterisk simply crash with a warning saying something like ast_channel_masquerade parked and the zap channel and the channels get locked.

We recompiled asterisk with DONT_OPTIMIZE but dont know how to debug asterisk. We were using 1.2.13 without problems but the AUTOFILL feature of the queuing is really important for us.

****** ADDITIONAL INFORMATION ******

I'm going to find out how to send the core dump and the debug.
Comments:By: Serge Vecher (serge-v) 2007-01-10 13:30:04.000-0600

please only open reports when complete debugging information has been collected. http://www.voip-info.org/tiki-index.php?page=Asterisk%20debugging#TipsforAsterisk14

By: Edgar.Osorio (orked) 2007-01-10 17:58:51.000-0600

Sorry for not following rules, not happening again. I did find out the problem i removed the Agent Login Feature and put the lastest svn and fixed the crash. Again im sorry but was deseperated

By: Serge Vecher (serge-v) 2007-01-11 08:16:27.000-0600

cool - glad it's fixed...