| Summary: | ASTERISK-08498: Allow a reason to be specified when pausing an agent. | ||
| Reporter: | Rene Gollent (rgollent) | Labels: | |
| Date Opened: | 2007-01-05 12:42:44.000-0600 | Date Closed: | 2007-01-05 13:34:40.000-0600 |
| Priority: | Major | Regression? | No |
| Status: | Closed/Complete | Components: | Core/General |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ( 0) ast_1.4.0_app_queue_pause_reason.patch | |
| Description: | This patch adds an extra parameter to the manager command/event for QueueMemberPaused. This allows you to specify a reason for the pause, and echoes it in the subsequent manager events. Useful for tracking what your agents are spending time paused on. | ||
| Comments: | By: Rene Gollent (rgollent) 2007-01-05 12:44:47.000-0600 Whoops, this should not have gone to AsteriskNOW, but to Asterisk main. Please let me know if I should repost it or if you can reassign it. By: Rene Gollent (rgollent) 2007-01-05 12:47:40.000-0600 Reported in the correct branch, please mark this invalid. By: Joshua C. Colp (jcolp) 2007-01-05 13:34:40.000-0600 Closed since this is a duplicate bug reported against the wrong thing. | ||