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Summary:ASTERISK-08313: Queue does not work with SIP gateway
Reporter:Matt King, M.A. Oxon. (kebl0155)Labels:
Date Opened:2006-12-09 10:47:50.000-0600Date Closed:2006-12-09 17:50:34.000-0600
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_queue
Versions:Frequency of
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Description:We use Asterisk as a network level queue solution.  We use a SIP->PSTN gateway to terminate calls for our customers.

We're able to dial customers' phones directly using

Dial(SIP/gateway/442071234567)

for example.

We want to be able to add lines like this to our queues.conf so we can ring through to agent's desk phones directly.  I've tried adding lines like

member => SIP/gateway/442071234567

to queues.conf, but when we try to dial in, we get

 -- Executing Answer("SIP/12345-081d3078", "") in new stack
 -- Executing Queue("SIP/12345-081d3078", "CallCentre") in new stack
Dec  9 16:38:36 WARNING[5891]: app_queue.c:3227 queue_exec: Unable to join queue 'CallCentre'
 == Auto fallthrough, channel 'SIP/12345-081d3078' status is 'UNKNOWN'

It looks like the queue system does not support SIP members of this form.

****** ADDITIONAL INFORMATION ******

We've tried this with 1.2.12.1 and 1.4 beta 3.
Comments:By: Matt King, M.A. Oxon. (kebl0155) 2006-12-09 11:00:01.000-0600

Just found that this can be made to work with

member => SIP/442071234567@gateway

Please close me!