Summary:ASTERISK-08303: Hard phone issue:
Reporter:Mumtaz Chaudhry (mumtazch)Labels:
Date Opened:2006-12-07 10:09:26.000-0600Date Closed:2011-06-07 14:03:25
Versions:Frequency of
Description:When ever an Asterisk extension is registered on softphone or hard phone it works properly but when both hard and soft phones are activated for a single extension hard phone stops working in call receiving, it doesnt ring for any incoming call.


this is happening on almost all hard phones, i have tried Mitel5220, Polycom 501, Zultys 2x2,Zultys 4x4.
Comments:By: Matt O'Gorman (mogorman) 2006-12-07 10:25:30.000-0600

could you please provide more information?  If you have two sip devices registering to the same sip peer name one will over ride the other , you can not have two peers with same information.  However if the issue is that you have
exten => 1234,1,dial(sip/polycom&sip/xlite) that is an issue. please respond with more info.

By: Serge Vecher (serge-v) 2006-12-07 11:35:18.000-0600

if I understand the issue correctly as described by mumtazch, two devices are trying to register with the same peer settings, which is not a supported configuration and not a bug. If you need two devices to ring when a certain extension is dialed, use the dialplan example provided by mogorman. And, please, use the bugtracker for posting bugs only.