Summary:ASTERISK-08157: can't call new users
Reporter:xboxer21 (xboxer21)Labels:
Date Opened:2006-11-20 12:39:09.000-0600Date Closed:2011-06-07 14:03:17
Versions:Frequency of
Environment:Attachments:( 0) log.log
Description:The GUI is awesome but I'm have a little problems setting up multiple extensions.
I just added a new user/extension it registered sucessfully. for example let me call it extension 7002. The first extension which I created through the GUI was 7001. I can call extension 7001 to 7002. But when i try to call extension 7001 from 7002 I get a busy tone.
So I deleted extension 7001 and created extension 7003.
I could call 7003 from 7002 but when I tried calling 7002 from 7003 I get the same busy tone.
The log says :
WARNING[4916]: chan_sip.c:7916 check_auth: username mismatch, have <7003>, digest has <7002>
[Nov 20 13:37:26] NOTICE[4916]: chan_sip.c:13017 handle_request_invite: Failed to authenticate user 7002 <sip:7002@>;tag=f95231beabce567c
let me know if you need more information

Comments:By: xboxer21 (xboxer21) 2006-11-20 13:48:53.000-0600

I have attached a log file after enabling sip debug.
I would also like to add that I'm using AMD64 pc, OS used Ubuntu Edgy 64 bit.

By: Pari Nannapaneni (pari) 2006-11-20 16:25:14.000-0600

Dear xboxer21,

We tried to reproduce the problem you mentioned but we are able to call both ways.
After going through your log, my guess would be that there is something wrong with the authentication of 7002.

We are confident that the mentioned problem is definetely at the user end and not some thing related to the GUI. Can you please check your settings again and let us know the update.


By: xboxer21 (xboxer21) 2006-11-20 17:06:25.000-0600

Dear Pari
I will reinstall everything again and retest.


By: Pari Nannapaneni (pari) 2006-11-21 09:27:00.000-0600


Any updates ??

By: xboxer21 (xboxer21) 2006-11-21 14:20:45.000-0600

sorry for not getting back earlier.
I reinstalled everything, (svn latest branch) and then reinstalled the GUI. I'm still experiencing the same issue. The two extension I was using were both from a single sipura 2002 adapter. I added a softphone on another laptop and that seemed to work fine. I could call both ways. The problem is with just one extension of the sipura adapter.Probably is asterisk1.4 and sipura issue. But when i used to use A@H in the past it used to work fine. I guess this is no more a GUI issue. You can close this issue.
Thanks for your help.

By: Joshua C. Colp (jcolp) 2006-11-21 14:27:49.000-0600

Closed per request of reporter. Not a GUI issue.