Summary:	ASTERISK-07630: ${AGENTBYCALLERID_{CALLERID(num)}}
Reporter:	k-egg (k-egg)	Labels:
Date Opened:	2006-08-30 04:57:35	Date Closed:	2011-06-07 14:08:15
Priority:	Minor	Regression?	No
Status:	Closed/Complete	Components:	Channels/chan_agent
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:
Description:	There is an issue with following scenario: Agent A signs in, on phone P he forgets to logout, and leaves office. Agent B does not know, about A B logs in on Phone P either. B logs out on Phone P. This is done via: System(asterisk -rx "agent logoff Agent/${AGENTBYCALLERID_${CALLERID(num)}}") the problem is this: as there were 2 agnets with same callerid, ${AGENTBYCALLERID_${CALLERID(num)}} should "know" that, but ${AGENTBYCALLERID_${CALLERID(num)}} knows only about Agent B, and nothing about Agent A, which is still logged in. even on a second run of System(asterisk -rx "agent logoff Agent/${AGENTBYCALLERID_${CALLERID(num)}}") Agent a is logged in, as ${AGENTBYCALLERID_${CALLERID(num)}} is empty after the first run.
Comments:	By: k-egg (k-egg) 2006-08-30 04:59:30 "logs in on phone p", is a little unclear. should better be: "logs in using phone P" By: Serge Vecher (serge-v) 2006-08-30 09:49:34 what does this bug report have to do with chan_sip? By: k-egg (k-egg) 2006-08-30 09:54:58 I think i missed the point, that i have to choose the project. sry for this can you move this to chan_agent ? or should i open a nuw bug there? By: vortex_0_o (vortex_0_o) 2006-08-30 11:34:11 don't think this is a bug - if you want just one user per phone - at login first log out the current agent silently then process with the login as normal By: Serge Vecher (serge-v) 2006-08-30 11:43:47 Agreed: achieving what you need can be elegantly done without any modification to the Asterisk code. Closing this non-bug.