Summary: | ASTERISK-07451: ACD login Logout not working using polycom soft button | ||
Reporter: | Mantu (mantujha) | Labels: | |
Date Opened: | 2006-08-03 04:27:50 | Date Closed: | 2011-06-07 14:07:58 |
Priority: | Minor | Regression? | No |
Status: | Closed/Complete | Components: | Core/General |
Versions: | Frequency of Occurrence | ||
Related Issues: | |||
Environment: | Attachments: | ||
Description: | Hi, I am using Polycom soundpoint ip phone I got login soft button on screen but when I press it its asking for user name and password if I give user name and password which I mentioned in agent.conf file it through this error "Failed to authenticate user "125" <sip:125@10.12.128.10>;tag=CE9C6038-D91D2551 for SUBSCRIBE".can some one help me how to configure my asterisk so that I can use this soft button for login logout my agents. ****** ADDITIONAL INFORMATION ****** this is my agent.conf file agent => 293,293,Agent 1 agent => 223,223,Agent 2 agent => 240,240,Agent 3 agent => 287,287,Agent 4 agent => 210,210,Agent 5 agent => 292,292,Agent 6 agent => 230,292,Agent 7 and this is my extension.conf exten => _*2XXX,1,Answer exten => _*2XXX,2,Wait(1) exten =>_*2XXX,3,AgentCallbackLogin(${EXTEN:2}||${CALLERIDNUM}@agent-extensions) exten => _*2XXX,4,Hangup exten => _*3XXX,1,Answer exten => _*3XXX,2,Wait(1) exten => _*3XXX,3,System(asterisk -rx "agent logoff Agent/${EXTEN:2}") exten => _*3XXX,4,Hangup | ||
Comments: | By: Serge Vecher (serge-v) 2006-08-03 08:28:36 The bugtracker is not the right place to get help with configuration of Asterisk. Please use either the asterisk-users mailing list or #asterisk channel on IRC to request help with configuration. |