Summary:ASTERISK-07436: Agents don't get localized voice prompts
Reporter:Bjorn Lindqvist (bjourne)Labels:
Date Opened:2006-08-01 10:18:37Date Closed:2006-11-06 10:02:04.000-0600
Versions:Frequency of
Description:A queue is defined in queues.conf. Members of the queue are defined like this:

member => SIP/401

When a caller is placed in the queue, that caller gets Swedish voice prompts. When an agent picks up a queue that agent will get a notification of how long the call waited because I have set reportholdtime = yes in the queue. But the notification is always in English and there is no option to set it to Swedish.
Comments:By: Serge Vecher (serge-v) 2006-08-01 16:24:36

the latest Asterisk release is 1.2.10?

By: Bjorn Lindqvist (bjourne) 2006-08-08 08:41:11

We are using 1.2.7 here. We haven't been able to test it in 1.2.10. However, the ChangeLog doesn't seem to mention the issue so I assume that it applies to 1.2.10 too.

By: Serge Vecher (serge-v) 2006-09-06 12:23:31

ok, then, we need to see a console log with debug enabled in logger.conf.

By: BJ Weschke (bweschke) 2006-09-06 16:16:37

can we see configs too to understand how you're configuring the language in the first place? I think/hope this should be a realtively straight forward fix.

By: Bjorn Lindqvist (bjourne) 2006-09-06 16:55:56

Alright, logs will be delivered. But try it yourself too. I'm pretty sure that neither can you get localized notifications to agents.

By: Anthony LaMantia (alamantia) 2006-10-06 14:29:07

ping: bjourne can you provide the logs?

By: jmls (jmls) 2006-10-31 11:23:36.000-0600

ping: bjourne can you provide the logs?

By: Serge Vecher (serge-v) 2006-11-06 10:02:03.000-0600

No response from original poster. Please feel free to reopen the issue, if you are able to reproduce with the latest release and have the logs available as requested.