Summary: | ASTERISK-07436: Agents don't get localized voice prompts | ||
Reporter: | Bjorn Lindqvist (bjourne) | Labels: | |
Date Opened: | 2006-08-01 10:18:37 | Date Closed: | 2006-11-06 10:02:04.000-0600 |
Priority: | Major | Regression? | No |
Status: | Closed/Complete | Components: | Applications/app_queue |
Versions: | Frequency of Occurrence | ||
Related Issues: | |||
Environment: | Attachments: | ||
Description: | A queue is defined in queues.conf. Members of the queue are defined like this: member => SIP/401 When a caller is placed in the queue, that caller gets Swedish voice prompts. When an agent picks up a queue that agent will get a notification of how long the call waited because I have set reportholdtime = yes in the queue. But the notification is always in English and there is no option to set it to Swedish. | ||
Comments: | By: Serge Vecher (serge-v) 2006-08-01 16:24:36 the latest Asterisk release is 1.2.10? By: Bjorn Lindqvist (bjourne) 2006-08-08 08:41:11 We are using 1.2.7 here. We haven't been able to test it in 1.2.10. However, the ChangeLog doesn't seem to mention the issue so I assume that it applies to 1.2.10 too. By: Serge Vecher (serge-v) 2006-09-06 12:23:31 ok, then, we need to see a console log with debug enabled in logger.conf. By: BJ Weschke (bweschke) 2006-09-06 16:16:37 can we see configs too to understand how you're configuring the language in the first place? I think/hope this should be a realtively straight forward fix. Thanks. By: Bjorn Lindqvist (bjourne) 2006-09-06 16:55:56 Alright, logs will be delivered. But try it yourself too. I'm pretty sure that neither can you get localized notifications to agents. By: Anthony LaMantia (alamantia) 2006-10-06 14:29:07 ping: bjourne can you provide the logs? By: jmls (jmls) 2006-10-31 11:23:36.000-0600 ping: bjourne can you provide the logs? By: Serge Vecher (serge-v) 2006-11-06 10:02:03.000-0600 No response from original poster. Please feel free to reopen the issue, if you are able to reproduce with the latest release and have the logs available as requested. |