Summary:	ASTERISK-06594: [patch] does not goto context in queues.conf before second announcement
Reporter:	tgj (tgj)	Labels:
Date Opened:	2006-03-22 09:03:07.000-0600	Date Closed:	2006-05-24 11:54:31
Priority:	Minor	Regression?	No
Status:	Closed/Complete	Components:	Applications/app_queue
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:	( 0) 6776-patch.diff ( 1) bug.txt ( 2) queuebug.txt
Description:	I have set context in queues.conf and when I dial a digit while moh is playing I am sent to that context. If I dial 1 while the annoucement is playing, the queue will start to play moh immediatly, but does not goto the context until the next time an announcement is played.
Comments:	By: BJ Weschke (bweschke) 2006-03-22 13:28:39.000-0600 can you please attach a call trace with DEBUG and VERBOSE logging channels enabled in logger.conf? If you need help getting this information you can find someone in Freenode IRC on #asterisk or #asterisk-bugs to help you. I'm also usually there under bweschke. By: tgj (tgj) 2006-03-25 13:34:24.000-0600 Uploaded Trace - hope it is what you want. By: Serge Vecher (serge-v) 2006-05-04 09:27:16 is this still an issue? By: tgj (tgj) 2006-05-05 01:40:30 Yes By: Serge Vecher (serge-v) 2006-05-05 09:02:23 ok: can you please upload a new call trace with debug information requested by bweschke from the most recent 1.2 branch. Also, did you try svn trunk to see if the issue is present there? By: tgj (tgj) 2006-05-08 06:21:10 2 Snom ip-phones (222 and 333) are registered to Asterisk SVN-trunk-r25411. Queue 1501 is configured to enter IVR 1601 if 1 is pressed Phone 333 is member of queue 1501 Working scenario From phone 222 I am calling 1501: Phone 333 starts ringing and music is being played. While the music is being played I press 1. The call is being transfer according to IVR as expected Not working scenario From phone 222 I am calling 1501: Phone 333 starts ringing and music is being played. While announcement ”you are next in queue” is being played I press 1. The announcement stops and music starts immediately. The call is newer transfer according to IVR and 1 doesn’t work anymore. By: tgj (tgj) 2006-05-08 06:23:09 I have uploaded a new trace - this is done with svn trunk By: BJ Weschke (bweschke) 2006-05-08 08:17:13 tgj: this should be fixed now in 1.2 and /trunk. Please test and let us know. Thanks. By: tgj (tgj) 2006-05-09 02:30:27 Asterisk SVN-trunk-r25521 The issue is only party solved. Seem like quick fix, but should be more generally implemented. While playing 'queue-youarenext' (language 'us'), dialling a number is working as expected While playing 'queue-thankyou' (language 'us'), dialling a number exits the queue. While playing periodic announcement, dialling a number stops the announcement and music starts immediatly. The call is newer transfered to context. By: BJ Weschke (bweschke) 2006-05-09 08:18:23 tgj: Thanks for the additional testing. This fix seems a little more involved than the other, so why don't you please apply 6776-periodic-1.2.diff to your 1.2 tree and let me know if this corrects the problem and doesn't cause any new problems before I commit this one in to 1.2 and /trunk. By: tgj (tgj) 2006-05-10 03:38:23 I’m testing with Asterisk 1.2.7.1 tar ball patched with 6776-periodic-1.2.diff, since the patch failed on the SVN-trunk While playing 'queue-youarenext', dialling a number stops the announcement and music starts immediatly. The call is newer transfered to context. While playing 'queue-thankyou', dialling a number is working as expected While playing periodic announcement, dialling a number is working as expected By: BJ Weschke (bweschke) 2006-05-21 07:30:50 tgj: Give the latest patch a try. Thanks. By: tgj (tgj) 2006-05-22 03:27:09 6776-patch.diff is failed when trying to patch Asterisk 1.2.7.1 tar ball: patching file apps/app_queue.c Hunk ASTERISK-2 FAILED at 1182. I edited the original apps/app_queue.c and applied the patch with no errors While playing 'queue-youarenext', dialing a number stops the announcement and queue starts ringing immediately. No music starts. The call is never transferred to context. While playing 'queue-thankyou', dialing a number is stops the announcement and the queue continues with next announcement. The call is never transferred to context While playing periodic announcement, dialing a number is working as expected By: Kevin P. Fleming (kpfleming) 2006-05-24 11:54:30 There were quite a few problems in app_queue related to exiting via keypress and moh handling... I believe I have corrected them in branch-1.2 revision 29971 and trunk revision 29972. Please test and request this bug to be reopened if you still experience unexpected behavior.