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Summary:ASTERISK-06129: Abondoned Call counter wrongly incremented for Queue calls
Reporter:Gerhard Venter (gventer)Labels:
Date Opened:2006-01-18 17:35:45.000-0600Date Closed:2008-01-15 16:46:08.000-0600
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_queue
Versions:Frequency of
Occurrence
Related
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Environment:Attachments:
Description:The abandoned call counter for queues is incremented incorrectly after each abandoned call. If the caller hangs up while an agent is being dialed (phone ringing) then the abandoned call counter is incremented by 2, if the callers hangs up in the "retry period", which is by default the 5 secs after the agent couldn't be reach and is waiting to dial again, then the counter is incremented correctly by just 1.

I looked at the source code but I couldn't find the problem
Comments:By: Kevin P. Fleming (kpfleming) 2006-02-14 13:21:45.000-0600

Fixed in branch-1.2 and trunk.
By: Digium Subversion (svnbot) 2008-01-15 16:46:07.000-0600

Repository: asterisk
Revision: 10018

U   branches/1.2/apps/app_queue.c

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r10018 | kpfleming | 2008-01-15 16:46:07 -0600 (Tue, 15 Jan 2008) | 2 lines

don't double-increment abandon counter for calls that are hung up while dialing members (issue ASTERISK-6129)

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http://svn.digium.com/view/asterisk?view=rev&revision=10018
By: Digium Subversion (svnbot) 2008-01-15 16:46:08.000-0600

Repository: asterisk
Revision: 10019

_U  trunk/
U   trunk/apps/app_queue.c

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r10019 | kpfleming | 2008-01-15 16:46:07 -0600 (Tue, 15 Jan 2008) | 10 lines

Merged revisions 9961,9964,9990,10018 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.2

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r10018 | kpfleming | 2006-02-14 14:20:15 -0600 (Tue, 14 Feb 2006) | 2 lines

don't double-increment abandon counter for calls that are hung up while dialing members (issue ASTERISK-6129)

........

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http://svn.digium.com/view/asterisk?view=rev&revision=10019