Summary:ASTERISK-06002: Deadlock for app_queue when sending it high volume of calls.
Reporter:John Bittner (jbittner1002)Labels:
Date Opened:2006-01-06 23:36:36.000-0600Date Closed:2006-01-11 13:03:31.000-0600
Versions:Frequency of
Environment:Attachments:( 0) queues.conf
( 1) trace.txt
( 2) tracenooptimize.txt
Description:When sending the box a high volume of calls 50 - 90 for about an hour app_queue stops accepting new calls and show queues in the cli no longer works.  Whats weird about this issue is that the old calls still in the queue are still up and running playing moh and call placement prompts. Other CLI commands like show agents still works.


Running Proliant 360 Dual 3.4G Xeon server with Centos 4.2 on it.
Asterisk has no custom patches and manager interface is disabled. Running native moh with ulaw sound files and Realtime extensions via ODBC and MYSQL.
Queue.conf and Agents.conf running static. All calls comming to this box are SIP ULAW from another asterisk box acting as PSTN gateway. Phones are Cisco 7960's

Attached is a gbd trace.

Comments:By: Mark Spencer (markster) 2006-01-07 13:27:31.000-0600

We need the trace with a non-optimized build in order to try to locate the problem.  It's great that you can duplicate this problem though, because I think it may be related to some other issues that have been in the bug tracker.

By: John Bittner (jbittner1002) 2006-01-08 16:13:29.000-0600

Moved this setup to a clean test Proliant 360 running Debian 3.1, updated to SVN-trunk-r7869 before recompiling with no-optimize option.
This version still stops responding to show queues in cli but is now accepting new calls into the queue.

I have also attached my queues.conf file.

By: Jason Parker (jparker) 2006-01-11 11:15:28.000-0600

Can you check ASTERISK-6039 and tell us if this is the same issue?  There is a patch there that may fix this.

By: John Bittner (jbittner1002) 2006-01-11 11:52:16.000-0600

You can close this ticket. Zoa fixed this issue for me. Patch 0006196 worked.

By: zoa (zoa) 2006-01-11 12:36:42.000-0600

closed, duplicate bug.


(tried to find duplicates before posting though, but guess i looked in ACD only.)

By: zoa (zoa) 2006-01-11 12:40:56.000-0600