Summary:ASTERISK-05384: call parking agent channel call lost
Reporter:vortex_0_o (vortex_0_o)Labels:
Date Opened:2005-10-28 06:17:30Date Closed:2008-01-15 15:54:53.000-0600
Versions:Frequency of

call agent
agent parks call
agent on another call - (agent channel busy)
parked call timesout
parked call calls agent back
agent busy
call lost

generally it would be great to allow the option of more than 1 active call per agent, may sort out the above, allow for call waiting etc.
Comments:By: Russell Bryant (russell) 2005-10-31 14:08:07.000-0600

This is actually a change in behavior from 1.0.  Previously, when a parked call timed out, it would return to the 's' extension.  Now, it will try to go back to whoever parked the call.

I think we should make this new behavior optional, or at minimum, write something about it in UPGRADE.txt.

By: Kevin P. Fleming (kpfleming) 2005-11-07 23:27:01.000-0600

Note added to UPGRADE.txt.

By: Digium Subversion (svnbot) 2008-01-15 15:54:53.000-0600

Repository: asterisk
Revision: 7025

U   trunk/ChangeLog
U   trunk/UPGRADE.txt

r7025 | kpfleming | 2008-01-15 15:54:53 -0600 (Tue, 15 Jan 2008) | 2 lines

issue ASTERISK-5384