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Summary:ASTERISK-04758: Voicemail hangs up after 1 min when calling from other asterisk server
Reporter:Benjamin Lawetz (benthos)Labels:
Date Opened:2005-08-02 13:07:09Date Closed:2011-06-07 14:10:04
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_voicemail
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:( 0) sip_debug.txt
Description:When calling from another asterisk server, the voicemail stops recording one minute into the message (maxmessage is set to 180).

****** ADDITIONAL INFORMATION ******

Bug happens with: device->SIP->AsteriskServer(CVS-Stable)->SIP->VoicemailServer(CVS-Stable)

- If the calling device is directly connected to the server, there is no problem reaching the 180 seconds. device->SIP->VoicemailServer(CVS-Stable)

- Tried the same setup with another asteirsk server (running 0.9) and it keeps going after 1 minute without any problem. device->SIP->AsteriskServer(CVS-Stable)->VoicemailServer(0.9)
Comments:By: noprogrammer (noprogrammer) 2005-08-02 15:02:18

I have experienced this as well.  If I set the canreinvite to no on the forwarding server it appears to work.  Is it possible this is related to the rtptimeout of 60 seconds.

By: Benjamin Lawetz (benthos) 2005-08-02 15:35:04

canreinvite was already at no, you might be onto something with rtptimeout, I'll play around a bit with it

By: Benjamin Lawetz (benthos) 2005-08-02 15:57:00

You're right, if I changed rtptimeout for the calling servers to more than the maxmessage, it works fine.

That solution satisfies me.

I don't know about others. I guess the voicemail could send a RTP packet every once in a while as a keep alive? but that just an uninformed idea :-), without any knowledge of the innerworkings

By: Michael Jerris (mikej) 2005-08-09 19:45:56

Closed as this is a configuration issue.