Summary:ASTERISK-04560: Voicemail doesn't detect hangup prior to starting recording
Reporter:1900mikew (1900mikew)Labels:
Date Opened:2005-07-12 00:34:09Date Closed:2011-06-07 14:10:08
Versions:Frequency of
Description:The voicemail system doesn't hangup the zaptel line when caller hangup if caller hangup during the announcement. It goes through recording busy signal, then after busy signal the timeout starts, then it hangup.
Comments:By: capouch (capouch) 2005-07-12 02:53:57

Do you know whether or not your telco carrier offers disconnect supervision on the line?

If not, then there is no way for Asterisk to detect the hangup, and this is totally normal behavior.

By: Russell Bryant (russell) 2005-07-12 16:22:55

Like capouch said, this is a problem with correct hangup detection on your Zap interface.  If this is digium hardware, please pursue it through Digium technical support.