Summary:ASTERISK-04360: Interop issues with Acme session border controller dropped calls after 30 seconds
Reporter:Matthew Simpson (matthewsimpson)Labels:
Date Opened:2005-06-06 10:03:56Date Closed:2011-06-07 14:02:57
Versions:Frequency of
Environment:Attachments:( 0) dropped_call.txt
Description:Calls placed to Acme session border controller with CVS-HEAD drop after 30 seconds.  See attached sip trace. Same call placed to Cisco gear completes properly.
Comments:By: Filip Olsson (folsson) 2005-06-06 10:40:02

Try the patch in ASTERISK-2815. It might be that the Acme disconnects the call because of lack RTCP, the latest patch in ASTERISK-2815 should take care of that.

BTW, how did this become a major bug?

By: Matthew Simpson (matthewsimpson) 2005-06-06 10:51:49

MAJOR: A bug which completely prevents Asterisk from operating in a method that it normally is expected to operate -- and particularly if it cannot be reasonably worked around -- is MAJOR. Significant protocol violations that are not simply policy decisions are MAJOR.

I expect Asterisk to operate in a manner that does not drop calls.

By: Olle Johansson (oej) 2005-06-06 11:13:09

Seems like the controller doesn't get an ACK and therefore cancels the call with a BYE. Just a quick glance, but can you verify that there's no ACK in the setup dialog?

By: Olle Johansson (oej) 2005-06-06 11:15:36

Can you please try to capture the same session with debug level 4 and verbose level 4 and SIP debug turned on?

By: Filip Olsson (folsson) 2005-06-06 16:24:04

Sorry, didn't see(not see) the missing ACK. ASTERISK-2815 won't help you.

By: Matthew Simpson (matthewsimpson) 2005-06-09 16:34:38

oej, I attached a file with the sip capture.

I have since switched from the Acme to a Cisco and cannot re-test since this is a production system.

By: Olle Johansson (oej) 2005-06-10 01:51:27

Yes, you added a SIP capture, but not with the settings I need to get full output on what happens within Asterisk.

Since you haven't got the device any more, I'm closing this issue due to lack of information.