|Summary:||ASTERISK-04360: Interop issues with Acme session border controller dropped calls after 30 seconds|
|Reporter:||Matthew Simpson (matthewsimpson)||Labels:|
|Date Opened:||2005-06-06 10:03:56||Date Closed:||2011-06-07 14:02:57|
|Environment:||Attachments:||( 0) dropped_call.txt|
|Description:||Calls placed to Acme session border controller with CVS-HEAD drop after 30 seconds. See attached sip trace. Same call placed to Cisco gear completes properly.|
|Comments:||By: Filip Olsson (folsson) 2005-06-06 10:40:02|
Try the patch in ASTERISK-2815. It might be that the Acme disconnects the call because of lack RTCP, the latest patch in ASTERISK-2815 should take care of that.
BTW, how did this become a major bug?
By: Matthew Simpson (matthewsimpson) 2005-06-06 10:51:49
MAJOR: A bug which completely prevents Asterisk from operating in a method that it normally is expected to operate -- and particularly if it cannot be reasonably worked around -- is MAJOR. Significant protocol violations that are not simply policy decisions are MAJOR.
I expect Asterisk to operate in a manner that does not drop calls.
By: Olle Johansson (oej) 2005-06-06 11:13:09
Seems like the controller doesn't get an ACK and therefore cancels the call with a BYE. Just a quick glance, but can you verify that there's no ACK in the setup dialog?
By: Olle Johansson (oej) 2005-06-06 11:15:36
Can you please try to capture the same session with debug level 4 and verbose level 4 and SIP debug turned on?
By: Filip Olsson (folsson) 2005-06-06 16:24:04
Sorry, didn't see(not see) the missing ACK. ASTERISK-2815 won't help you.
By: Matthew Simpson (matthewsimpson) 2005-06-09 16:34:38
oej, I attached a file with the sip capture.
I have since switched from the Acme to a Cisco and cannot re-test since this is a production system.
By: Olle Johansson (oej) 2005-06-10 01:51:27
Yes, you added a SIP capture, but not with the settings I need to get full output on what happens within Asterisk.
Since you haven't got the device any more, I'm closing this issue due to lack of information.