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Summary:ASTERISK-04285: [request] checking the result of Queue()
Reporter:Roy Sigurd Karlsbakk (rkarlsba)Labels:
Date Opened:2005-05-26 11:55:45Date Closed:2011-06-07 14:04:40
Priority:MajorRegression?No
Status:Closed/CompleteComponents:Core/General
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Description:hi

would it be possible to add a return value of Queue to somehow, either within Queue (customizable from queue.conf) or perhaps better, to just return to the dialplan with a variable set to whatever the queue status was when the call ended? I'd like this feature to allow triggers being used to create emails for ABANDONed calls etc.

roy
Comments:By: Michael Jerris (mikej) 2005-05-26 11:59:10

It's already there.

By: Michael Jerris (mikej) 2005-05-26 12:02:19

See M3829

By: Roy Sigurd Karlsbakk (rkarlsba) 2005-05-26 12:18:31

To explain a little further: What I'm looking for is an ability to trap ABANDONed calls in the queue, to allow an AGI script to check for ABANDON and wait time and if caller has waited more than n seconds, send an email to support@somewhere to tell them to call up the caller.

roy

By: Clod Patry (junky) 2005-05-29 17:23:43

You really should post a bounty for that kind of request.
We need to focus on actual bugs, not on features requested like that.

By: Clod Patry (junky) 2005-05-30 11:14:43

Consider making a bounty.
If any patch come alive here, feel free to ask someone in #asterisk-bugs to re-open this one.