Summary:	ASTERISK-04124: [request] add "agentcallbacklogin" CLI command
Reporter:	mleahy (mleahy)	Labels:
Date Opened:	2005-05-09 20:45:58	Date Closed:	2011-06-07 14:04:50
Priority:	Major	Regression?	No
Status:	Closed/Complete	Components:	Core/General
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:
Description:	I am developing a desktop client that works with the manager interface. It would be nice to be able to log agents in without making them pickup the phone. Something like: agentcallbacklogin <agentnum> <exten>@<context>
Comments:	By: Clod Patry (junky) 2005-05-09 20:48:40 why not using AgentCallbackLogin via your manager? By: mleahy (mleahy) 2005-05-10 08:36:47 To the most of my knowledge AgentCallbackLogin is not an existing action for the manager interface (please correct me if I'm wrong). But if it is created as a CLI command it can be run using Action: Command from the manager. Either way would work. By: Clod Patry (junky) 2005-05-10 12:06:42 please contact me at cpatry AT gmail.com about that feature. By: jets (jets) 2005-05-18 20:56:37 I have found it easy to this via the manager and dialplan, for example, an agent desktop of some sort issues an originate to a "virtual" extension, with the callerid set to the device they will be at for example: Dialplan: [login] exten => _X.,1,AgentCallbackLogin(${EXTEN}|${CALLERIDNUM}@corporate) exten => wait,1,wait,5 I'd then originate a call to bmcmanus@login with my callerid set to 5000 -- which would be the device i'm logged in to. A CLI command would be great to log agents in to a device but i've done this on the dial plan really well too Thank you. By: Matthew Nicholson (mnicholson) 2005-05-18 22:47:58 I think this would go best as an agentlogin and agentlogoff manager commands.  (note callback could be a parameter passed to agentlogin). By: Russell Bryant (russell) 2005-05-24 06:59:19 I agree that this would be nice as a CLI command, but we can't just leave every feature request without a patch to rot here on the bug tracker. I don't see an AgentCallBackLogin manager command, but you should be able to come up with a workaround using the dialplan. Feel free to re-open if a patch becomes available.