| Summary: | ASTERISK-04009: The AgentLogin Applicaction don't report the agent number in the CDR Record | ||
| Reporter: | Fernando Romo (el_pop) | Labels: | |
| Date Opened: | 2005-04-28 11:09:41 | Date Closed: | 2011-06-07 14:11:54 |
| Priority: | Trivial | Regression? | No |
| Status: | Closed/Complete | Components: | Core/General |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | i use the CDR feature with postgreSQL but when the agent Logoff, the "AgentLogin" Application report all the sesion information but not the agent number, in place show the Extension info. ****** ADDITIONAL INFORMATION ****** CDR of Postgres Sample: acctid | calldate | clid | src | dst | dcontext | channel | dstchannel | lastapp | lastdata | duration | billsec | disposition | amaflags | accountcode | uniqueid | userfield --------+------------------------+---------------+------+------+----------+---------------+------------+------------+----------+----------+---------+-------------+----------+-------------+------------------+----------- 77750 | 2005-04-28 11:06:03-05 | "2001" <2001> | 2001 | 9600 | agents | SIP/2001-9f64 | | AgentLogin | | 11 | 11 | ANSWERED | 3 | | 1114704363.15858 | 77746 | 2005-04-28 09:03:33-05 | "2016" <2016> | 2016 | 9600 | agents | SIP/2016-a462 | | AgentLogin | | 7343 | 7343 | ANSWERED | 3 | | 1114697013.14419 | The problem is to control the total time of the agent, not of the Sip/Channel becouse the agent change of place often. | ||
| Comments: | By: Fernando Romo (el_pop) 2005-04-28 11:20:07 chan_agent.c has the control of the agents actions, in the manager API sends the Agents logins and outs correctly By: Kevin P. Fleming (kpfleming) 2005-04-28 11:26:58 You can do this yourself in the dialplan, by using SetCDRUserField() before processing the agent's logon/logoff request. I believe this information is also logged in queue_log, although that can't be sent to a database directly. | ||