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Summary:ASTERISK-03919: Call pickup with SIP not working
Reporter:sangoma-michaelb (sangoma-michaelb)Labels:
Date Opened:2005-04-12 10:28:37Date Closed:2005-05-15 12:22:32
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Core/General
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Description:with 4 phones being in the same pickupgroup in sip.conf *8 will tell you "nothing to pickup" although the other phone that is in the same pivkupgroup is ringing.
Comments:By: Olle Johansson (oej) 2005-04-12 10:32:27

We always need a SIP debug to see what happens, this time with high verbosity and debug levels in your Asterisk server.
By: Serge Vecher (serge-v) 2005-04-12 11:05:24

I believe the 'pickupgroup' option is for "pickuper" to identify a 'callgroup' of a "pickupee". I.e., for pickuper to pickup calls ringing on pickupee:

sip.conf
[pickupee]
callgroup=1

[pickuper]
pickupgroup=1

If you want the pickup-er/ee roles combined, we'd have:

[pickup1]
callgroup=1
pickupgroup=1

[pickup2]
callgroup=1
pickupgroup=1
By: sangoma-michaelb (sangoma-michaelb) 2005-04-12 12:12:35

sorry, forgot to mention that both callgroup and pickupgroup are set.


for oej: if I get a message back from asterisk saying nothing to pickup, what will a sip trace help you ? Will ask the user for one anyway but was just wondering where in the SIP flow you will find a problem with that ;)
By: twisted (twisted) 2005-04-13 12:03:51

please paste the appropriate lines in sip.conf for further debugging.
By: Olle Johansson (oej) 2005-04-17 09:30:59

Configuration and SIP debugs always help. SIP debug with high verbosity and debug levels tells us a lot about what goes on within Asterisk, not only the actual SIP messages.
By: Olle Johansson (oej) 2005-04-19 11:43:21

ANy response?
By: sangoma-michaelb (sangoma-michaelb) 2005-04-19 14:47:57

User got deinterested and moved to app_pickup from bristuff.
By: Russell Bryant (russell) 2005-05-15 12:22:30

I just labbed this up and it worked fine for me ...