Summary:ASTERISK-03657: Calls coming from a queue can't be recorded using Monitor
Reporter:ptraue (ptraue)Labels:
Date Opened:2005-03-09 09:18:46.000-0600Date Closed:2005-05-23 22:33:34
Versions:Frequency of
Environment:Attachments:( 0) agents.conf
( 1) extensions.conf
( 2) macros.inc
( 3) phones.inc
( 4) queues.conf
Description:When a call is coming from a queue (whose definition does not do recording within the Queue() app) passes the call to an extention whose first step is Monitor(), the recording is stopped as soon as the Agent picks up the phone.

This problem was introduced when we moved from 1.0.2 to 1.0.5.  No configuration changes were made during this move.
Comments:By: ptraue (ptraue) 2005-03-09 09:21:17.000-0600

I've attached the configuration files with which I can reproduce this error, let me know if they need to be simplified in order to proceed.

By: Clod Patry (junky) 2005-03-29 16:58:24.000-0600

It looks fine, no-one can reproduce this bug.
Can you try this problem with CVS-HEAD, cause 1.0.5 is kinda old.
And if you can add your CLI output, that would help too.


By: Clod Patry (junky) 2005-04-12 11:57:17

We need updates here please.


By: Michael Jerris (mikej) 2005-05-23 22:33:34

Unable to reproduce, no response from original poster for over 60 days.  If you can reproduce this issue with current 1.0.x branch from cvs then please also test with head and reopen this issue.