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Summary:ASTERISK-03341: pound sign not recognized
Reporter:sariabod (sariabod)Labels:
Date Opened:2005-01-24 11:11:54.000-0600Date Closed:2008-01-15 15:24:25.000-0600
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Core/General
Versions:Frequency of
Occurrence
Related
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Environment:Attachments:
Description:The pound sign doesnt do anthing when attempting to transfer a  call that came through a queue.

****** ADDITIONAL INFORMATION ******

Cisco phones can tranfer using the blind and attended transfer built in to the phone, but not using the pound sign. IAXComm cannot transfer at all. Was working previously:
Asterisk CVS-HEAD-09/27/04-20:08:06
Comments:By: wsuff (wsuff) 2005-01-24 11:14:16.000-0600

What type of DTMF signaling is being used for your IAX and SIP endpoints?
By: sariabod (sariabod) 2005-01-24 11:29:07.000-0600

For sip.conf I tried dtmfmode=rfc2833 and dtmfmode=inband using alaw and ulaw (these were previously unspecified so maybe the default used to work?)

I didnt see any option to set the dtmfmode for IAX. All my searching kept pointing to SIP.

Edit: Whats odd is I can do an Agent Login (xxxx#, xxxx#) and the pound sign that signals the end of ID and PIN is recognized.

Also: Regular transfers work (ie: someone calls in or out) its only when trying to transfer out of a queue. It seems like the t and T queue flags are not being honored.

edited on: 01-24-05 13:36
By: nick (nick) 2005-01-24 18:08:01.000-0600

That's because IAX only has one way to signal DTMF!
By: cmslaght (cmslaght) 2005-01-25 10:15:57.000-0600

Does this have anything to do with the changes to features.conf where is could be looking for a '#1'.
By: twisted (twisted) 2005-01-25 13:19:53.000-0600

Yep.  I can dupe.
By: sariabod (sariabod) 2005-01-25 15:34:42.000-0600

It never worked even with #1. I changed features.conf to make transfer = # so users would not complain. Just a remider, I can transfer calls using # on the cisco phones and IAXComm, the only calls I cannot transfer are the ones that come in from a queue.
By: sariabod (sariabod) 2005-01-27 11:00:31.000-0600

Below are the 3 most common errors I keep getting. Google didnt turn much up. Anbody have any tips to help troubleshoot this?

chan_zap.c:7528 pri_dchannel: PRI got event: HDLC Abort (6) on Primary D-channel of span 3

Don't know what to do if second ROSE component is of type 0x6

app_queue.c:374 changethread: Can't change device '**Unknown**' with no technology!

Edit:
Version is now - Asterisk CVS-HEAD-01/25/05-17:29:49

edited on: 01-27-05 11:02
By: Mark Spencer (markster) 2005-02-03 23:35:37.000-0600

Fixed in CVS head.  Reopen if you continue to have trouble.
By: sariabod (sariabod) 2005-02-04 19:44:33.000-0600

Transfers work now with agent login:
queues.conf
member => Agent/1234

Transfers still do not work when calling a Phone directly without agent login using #:
queues.conf
member => SIP/operator
or
member => IAX2/operator

Transfers work using the built in blindxfr of the cisco 7960, and the transfer button works with the latest IAXComm.

Let me know what I can do to help test this.
By: zamsler (zamsler) 2005-02-04 21:39:50.000-0600

I am having the same issue on sipura spa-2000 and spa-841. I can not transfer out of Member=>SIP/XXX Queued calls.
By: Mark Spencer (markster) 2005-02-05 10:42:14.000-0600

Fixed in CVS head, thanks!
By: Russell Bryant (russell) 2005-02-06 22:33:11.000-0600

head only issue
By: Digium Subversion (svnbot) 2008-01-15 15:24:16.000-0600

Repository: asterisk
Revision: 4960

U   trunk/apps/app_queue.c

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r4960 | markster | 2008-01-15 15:24:16 -0600 (Tue, 15 Jan 2008) | 2 lines

Fix big flagification errors (bug ASTERISK-3341)

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http://svn.digium.com/view/asterisk?view=rev&revision=4960
By: Digium Subversion (svnbot) 2008-01-15 15:24:25.000-0600

Repository: asterisk
Revision: 4967

U   trunk/apps/app_queue.c

------------------------------------------------------------------------
r4967 | markster | 2008-01-15 15:24:24 -0600 (Tue, 15 Jan 2008) | 2 lines

More flagification fixes (bug ASTERISK-3341, round 2)

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http://svn.digium.com/view/asterisk?view=rev&revision=4967