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Summary:ASTERISK-03253: VMAuthenticate not working
Reporter:jdlt (jdlt)Labels:
Date Opened:2005-01-11 16:52:05.000-0600Date Closed:2011-06-07 14:10:22
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_voicemail
Versions:Frequency of
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Description:When the recording prompts me to enter a mailbox, I dial '2001#'.  After a pause, the recording prompts me for a password.  I dial my password and press pound.  After a few seconds, a recording tells me I have an invalid mailbox.

It seems the VMAuthenticate application is not reading the dtmf tones from the user.  I have changed my dtmftones to both inband and rfc2833 without success.  I am, however, able to send dtmf tones to VoicemailMain application and access my voicemail without an issue.

****** ADDITIONAL INFORMATION ******

extensions.conf:
exten => 75,1,Wait(2)
exten => 75,2,VMAuthenticate
exten => 75,3,SayDigits(${AUTH_MAILBOX})
exten => 75,4,Hangup


CONSOLE:
   -- Executing Wait("SIP/2000-f676", "2") in new stack
   -- Executing VMAuthenticate("SIP/2000-f676", "") in new stack
   -- Playing 'vm-login' (language 'en')
   -- Playing 'vm-password' (language 'en')
   -- Incorrect password '' for user '2000' (context = <any>)
   -- Playing 'vm-incorrect-mailbox' (language 'en')
Jan 11 16:43:51 WARNING[3804]: app_voicemail.c:4436 vm_authenticate: Couldn't read username
Comments:By: Brian West (bkw918) 2005-01-11 17:51:50.000-0600

you using xlite?

bkw

By: jdlt (jdlt) 2005-01-11 17:57:40.000-0600

Yes, I am using X-Lite.

By: Tilghman Lesher (tilghman) 2005-01-11 21:11:22.000-0600

Try adding an Answer() before calling VMAuthenticate.