| Summary: | ASTERISK-01370: missing queue announce wav causes call drop | ||
| Reporter: | gr0k (gr0k) | Labels: | |
| Date Opened: | 2004-04-07 17:13:03 | Date Closed: | 2011-06-07 14:10:35 |
| Priority: | Minor | Regression? | No |
| Status: | Closed/Complete | Components: | Core/General |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | Using latest as of CVS-04/07/04-16:11:23 When a wav is missing for the announcement for a queue (announce = in queues.conf) or announceoverride in extensions.conf (exten => 81003,1,Queue(receptionistq|tTH||badfile)) then when someone picks up the call from queue, asterisk immediately hangs up on the caller and logs the following warnings: Apr 7 14:53:35 WARNING[60424217]: File badfile does not exist in any format Apr 7 14:53:35 WARNING[60424217]: Unable to open badfile (format G729A): No such file or directory Apr 7 14:53:35 WARNING[60424217]: Agent on SIP/hrutter-c6fa hungup on the customer. They're going to be pissed. | ||
| Comments: | By: Brian West (bkw918) 2004-04-10 07:02:17 Its not a bug just in queue .. playback does the same thing if a file doesn't exist. By: James Golovich (jamesgolovich) 2004-04-10 13:05:13 bkw is right. Its the intended response. If a file doesn't exist that you explicitly told it to use, then its an error condition By: Mark Spencer (markster) 2004-04-10 17:09:10 This isn't a bug, but I've made it continue anyway and print an additional warning anyway in CVS head. By: Digium Subversion (svnbot) 2008-01-15 14:50:33.000-0600 Repository: asterisk Revision: 2673 U trunk/apps/app_queue.c ------------------------------------------------------------------------ r2673 | markster | 2008-01-15 14:50:33 -0600 (Tue, 15 Jan 2008) | 2 lines Don't hang up if the file is missing (not a bug, but fix anyway) (ASTERISK-1370) ------------------------------------------------------------------------ http://svn.digium.com/view/asterisk?view=rev&revision=2673 | ||