Summary:ASTERISK-01014: long wait time until RING status
Reporter:Matt Florell (mflorell)Labels:
Date Opened:2004-02-09 13:09:37.000-0600Date Closed:2011-06-07 14:10:23
Versions:Frequency of
Description:Only on International calls, about 1 call out of every 200 calls will go to DIAL status and then wait upto 5 minutes before it starts ringing. While this call is still waiting for a ring other calls can go through just fine with the normal 15 second wait time for Intl. calls. Is there any way to set a timeout on the dial status(the time between sending the dial command and the time Asterisk reports the call as RINGing) at 1 minute so that the person can try dialing again and the call won't become a ZOMBIE?

This seems to be a carrier issue, but I need some way for the call to be stopped on the Asterisk end.

As a side note, I've noticed that a small percentage of calls will go right from DIAL to UP without ever RINGing. is this normal?
Comments:By: Mark Spencer (markster) 2004-02-15 11:59:47.000-0600

If the caller hangs up, does the outbound call stay stuck?  If so, it sounds like  a DNS issue.  What outgoing channel driver are you using?

By: zoa (zoa) 2004-02-16 04:48:43.000-0600

i would really like a way to monitor a way for this delay in cdr, i think its called "post call delay".

I sometimes have problems like these to some destinations although a normal Dial timeout works as expected afaik.

It would be very usefull to have this logged in the cdr, to be able to confront the carrier with this data.

By: Matt Florell (mflorell) 2004-02-16 09:46:28.000-0600

The Dial timeout does work if you set it, but we would also really like to keep track of these specific occurances when our carrier sets a call aside for a while and then eventually connects it. Something like an advanced logging option to log the unique call ID, channel, dial signal send time and ring return time per call would be all we would need to track these.

If the caller hangs up, the line does hang up. But not so if the call is originated from a meetme room through the manager interface.

Anyone care to comment on my other issue(calls going right from DIAL to UP status with no RING)? Or should I report that as a new bug?

By: Mark Spencer (markster) 2004-02-16 11:25:29.000-0600

A line can be answered without ever ringing.  This is not a problem.

By: zoa (zoa) 2004-02-16 11:31:04.000-0600

mflorell, just a 'pcd'-field in the cdr would be sufficient.
where the pcd field contains: (timestamp of first ring or pickup or busy) minus timestamp of the dial command.

By: Olle Johansson (oej) 2004-04-05 07:13:16

Is this still a problem? If so, any updates, suggestions on how to solve it? Coders?

By: Matt Florell (mflorell) 2004-04-05 09:48:14

This turned into more of a feature request for changes to the CDR. This ticket can probably be closed and if zoa wants to create a feature request for this he can

By: twisted (twisted) 2004-04-07 03:58:26

Closed per mflorell (originator) as a new ticket should be filed to request CDR functionality.