Summary:ASTERISK-00971: [request + patch] comedian mail leaves admin menu before user is done
Reporter:fcs_1 (fcs_1)Labels:
Date Opened:2004-02-02 06:55:14.000-0600Date Closed:2008-01-15 14:52:48.000-0600
Versions:Frequency of
Environment:Attachments:( 0) vm_fix_fwdcorrect.diff
Description:voicemail user should stay in the menu until user wants out.  

Prepending a message on a voice mail message that is forwarded to another user kicks sending user out of voice mail menu.  Forces them to log back in to use user menu.
Comments:By: Brian West (bkw918) 2004-02-02 11:12:30.000-0600

Please submit one bug/feature request for all three of these.

By: fcs_1 (fcs_1) 2004-02-02 17:02:39.000-0600

In all of my past bug reporting I have always been requested to break down to individual components a unique part of any problem.  Duplicate messages are not systems crash, or have anything to do with COS features or have a thing to do with logic jumping out of a menu.  Piling on a bug several issues that obsecure the main bug may not get any of them fixed while simpler less involved patches may indeed get fixed sooner.

By: Brian West (bkw918) 2004-02-02 17:09:50.000-0600

Ya but these are all related to the same app.. its ok to group them. :P

By: fcs_1 (fcs_1) 2004-02-03 07:11:18.000-0600

977,978 and 979 to me are distinct and different. I do not understand the need to consolidate and obsecure the two minor bugs and new feature request in one bug report.  Is there some cosmic reason other than bug count ?

By: bfranks (bfranks) 2004-03-18 15:53:13.000-0600

Is there an easy fix on this or does it require a lot of rewriting?

By: twisted (twisted) 2004-04-18 11:10:33

Is this still an issue even?  If it is, plz post back here and we'll get things moving along again.  Closed due to no updates since 3-18-04.

By: bfranks (bfranks) 2004-04-18 14:05:14

Reminder sent to twisted


No this hasn't been resolved yet.  The basic gist of the whole thing is the Voicemail system is great, until you want to forward and Forward w/ prepend.  There are a lot of problems dealing with this.

There are three bugs regarding this.  The first is:

When a user prepends and forwards a message, the voicemail application just dies.  It doesnt die in the application, it just works the way it is programmed.  The user then can only hang up, and then call back in.

The next problem is:

When they call back in, the message they prepended is now in their own mailbox.  This is quite annoying, as they have to listen to what they just said.  No other vmail systems do this that I am aware of.

The third one is a little bit different, but does come up with prepended messages.

After you listen to old messages, or new messages, you can't switch to the other.  You can listen to new or you can listen to old, but not both during the same session.


- BRent

By: twisted (twisted) 2004-04-21 14:03:52

Actually fixed the problem; also allowed user to back out of forwarding menu without actually forwarding the message by pressing # when presented with forwarding options, as it currently locks them in.

By: Mark Spencer (markster) 2004-04-28 10:12:02

Is this still an issue given the big voicemail thing we merged yesterday?

By: twisted (twisted) 2004-04-28 16:55:35

Actually, yes.  It slipped my mind to add this to the large advanced features patch. Let me make sure I can still merge it with the new cvs app_voicemail.c, and get tested more.

By: bfranks (bfranks) 2004-04-28 17:02:03

When would this go into v1.0-stable?  I see this one that twisted fixed more as a bug fix rather than a new feature.

By: twisted (twisted) 2004-04-29 08:08:43

fixed patch to work closer with the advanced features update, tested, works, no longer says double-msg saved, allows * to exit, added prompt informing of such.

Ready for CVS, imho.

By: Mark Spencer (markster) 2004-04-29 19:24:06

This patch doesn't even appear to apply.

By: twisted (twisted) 2004-04-29 20:40:41

Sorry about that. I forgot to update it to match with 1515 in there.. updated to match latest cvs as of the time of this writing.

By: Mark Spencer (markster) 2004-04-29 21:11:49

Added to CVS head, thanks!

By: Digium Subversion (svnbot) 2008-01-15 14:52:45.000-0600

Repository: asterisk
Revision: 2828

U   trunk/apps/app_voicemail.c

r2828 | markster | 2008-01-15 14:52:45 -0600 (Tue, 15 Jan 2008) | 2 lines

Stay in admin menu until user wants out (bug ASTERISK-971)



By: Digium Subversion (svnbot) 2008-01-15 14:52:48.000-0600

Repository: asterisk
Revision: 2831

U   trunk/apps/app_voicemail.c

r2831 | jeremy | 2008-01-15 14:52:47 -0600 (Tue, 15 Jan 2008) | 2 lines

correctly stay in admin menu until user wants out (bug ASTERISK-971)