Summary:ASTERISK-00507: Transfer doesn't work after setting someone on hold
Reporter:chris_de (chris_de)Labels:
Date Opened:2003-11-10 09:48:52.000-0600Date Closed:2011-06-07 14:05:26
Versions:Frequency of
Description:I found out that the hold-button (softphone X-lite) works (I get musiconhold) and if I release the button I'm still connected but if I now try to transfer the person I'm talking to, the '#' key doesn't work anymore

So if I press '#' before setting the person on hold it works "Transfer..... blabla" .. but if I set the person on hold an after that press the '#' key nothing happens
Comments:By: Mark Spencer (markster) 2003-11-10 10:59:36.000-0600

Can you confirm that Asterisk is still receiving the '#' digit from the phone?  Is it being sent in-band or via rfc2833?

By: chris_de (chris_de) 2003-11-11 03:05:18.000-0600

"DTMF force send in band" is set to no, so I think it is being sent via rfc2833.
How can I determine that Asterisk is receiving the '#'?

By: Brian West (bkw918) 2003-11-23 21:26:18.000-0600

Chris is this still a problem?

By: chris_de (chris_de) 2003-11-26 02:49:08.000-0600

Yes, still doesn't work

By: zoa (zoa) 2004-01-09 21:22:32.000-0600

are you sure this is a problem with asterisk and not with x-lite ?

Anyone with a snom phone and music on hold configured, could you test this ?

By: Brian West (bkw918) 2004-01-09 21:28:39.000-0600

Works fine on 7960's and Sipura's.

By: Brian West (bkw918) 2004-01-09 21:28:55.000-0600

This is an issue with xlite.