Summary:ASTERISK-00417: Inbound IAXTEL calls do not work
Reporter:Leif Madsen (lmadsen)Labels:
Date Opened:2003-10-22 14:17:57Date Closed:2011-06-07 14:05:16
Versions:Frequency of
Description:When attempting to receive an incoming iaxtel call, the remote end simply receives silence even though Asterisk says it is connected.

Placing a call via FWD over IAXTEL appears to work fine.  For instance, 1-700-99-10001 works from my asterisk box fine.  If someone attempts to call my IAXTEL number, it will connect, but they hear silence.

If I call another IAXTEL user, then I receive silence.  The CLI of Asterisk says this when attempting to connect to another IAXTEL number:

Call accepted by (format GSM)
Format for call is GSM



Comments:By: ewieling (ewieling) 2003-10-22 14:19:37

I am also experiencing the same problem.

By: jjhuff (jjhuff) 2003-10-22 14:27:59

Same problem, also see bug ASTERISK-415 for another iaxtel issue.

By: Leif Madsen (lmadsen) 2003-10-23 11:55:54

As ewieling found out, it appears as if the RSA authentication is broken.  If you comment out the RSAauth stuff, then IAXTEL works again.  Something must be b0rked somewhere.

Here is my current iax.conf which makes inbound IAX work again:


By: Mark Spencer (markster) 2003-11-05 00:00:09.000-0600

What's your name on iaxtel?

By: Leif Madsen (lmadsen) 2003-11-10 13:20:54.000-0600


By: Brian West (bkw918) 2003-11-19 19:17:53.000-0600

is this still an issue?

By: mirza wasim baig (wasim) 2003-11-20 12:46:10.000-0600

this shouldn't be an issue, we've been receiving calls on iaxtel all week long

By: Brian West (bkw918) 2003-11-20 12:47:07.000-0600

This seems to be fixed for me also.

By: Leif Madsen (lmadsen) 2003-11-28 13:40:30.000-0600

This is still an issue.  Two other people had problems with IAXTEL today, and using this configuration allows inbound calls:


If you remove the uncomment the auth and inkeys lines, then you can't receive inbound calls.  When calling someone with the same problem:

-- Starting simple switch on 'Zap/1-1'
   -- Executing Dial("Zap/1-1", "IAX/username:password@iaxtel.com/17001234567@iaxtel") in new stack
   -- Calling using options 'exten=17001234567;callerid="Leif Madsen" <17003630761>;language=en;context=iaxtel;username=username;formats=2;capability=65283;version=1;adsicpe=2'
   -- Called username:password@iaxtel.com/17001234567@iaxtel
   -- Call accepted by (format GSM)
   -- Format for call is GSM

I do not hear any ringing, and the other end does not hear their phone ring.  Using the above configuration allows both ends to call each other.

By: tekati (tekati) 2003-11-28 14:52:54.000-0600

I am having the same exact problem.  My username on iaxtel is tekati.  If I remove the inkey line I can recieve and send calls but if I uncomment inkey I can no longer call other iaxtel numbers but I can call FWD numbers.  So without it FWD numbers work and IAXTel numbers work but 800 numbers do not work now.

Sample calling out a 800 number this is with inkeys commented out.

   -- Starting simple switch on 'Zap/4-1'
   -- Executing Macro("Zap/4-1", "iaxtel|18008432265") in new stack
   -- Executing SetCallerID("Zap/4-1", "1700mynumber") in new stack
   -- Executing SetCIDName("Zap/4-1", "tekati") in new stack
   -- Executing AGI("Zap/4-1", "MisterHouse.agi|"DTMF"") in new stack
   -- Launched AGI Script /var/lib/asterisk/agi-bin/MisterHouse.agi
   -- AGI Script MisterHouse.agi completed, returning 0
   -- Executing Dial("Zap/4-1", "IAX/myuser:mypass@iaxtel.com/18008432265@iaxtel") in new stack
   -- Calling using options 'exten=18008432265;callerid="myuser" <1700mynumber>;language=en;context=iaxtel;username=myuser;formats=4;capability=2147483647;version=1;adsicpe=2'
   -- Called myuser:mypass@iaxtel.com/18008432265@iaxtel
   -- Call accepted by (format GSM)
   -- Format for call is GSM

Then it just hangs here no sound until I hangup.

   -- Hungup 'IAX[]/9'

There is also a digium RT ticket open on this issue ASTERISK-2186

By: sbingner (sbingner) 2003-12-02 03:45:07.000-0600

I suspect that whoever provides the 800 number termination has an * box with rsa auth enabled...

I encountered the same problem with rsa authenticationa nd had to change my iaxtel config to the following:


By: tekati (tekati) 2003-12-02 09:29:22.000-0600

I can confirm that sbingner iaxtel config does work.  I now have 800 number access, iaxtel access and fwd access.