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Summary:ASTERISK-00324: Queues dial the extension but the phone is not ringing.
Reporter:asker (asker)Labels:
Date Opened:2003-09-28 17:23:28Date Closed:2011-06-07 14:05:11
Priority:MajorRegression?No
Status:Closed/CompleteComponents:Applications/app_queue
Versions:Frequency of
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Environment:Attachments:
Description:I've made a couple of queues, use them to dial a group of zap channels, but the problem is that sometimes they doesn't ring the actual phone.

i'll paste the way the queue is configured and how

****** ADDITIONAL INFORMATION ******

the queue:
[citas]
music = operadora
announce = cita
strategy = roundrobin
timeout = 20
retry = 5
maxlen = 0
;member => Zap/65
member => Zap/66
member => Zap/107


in extensions.conf:exten => 0,1,playback(espere)
exten => 0,2,queue(operadora|tTH)
exten => 0,3,Goto(autoattend,s,1)

Comments:By: Brian West (bkw918) 2003-09-28 18:17:44

I do something similar but I don't define members.  I use the dynamic add and remove.. dig around www.bkw.org/~brian/  for an extensions.conf and you will see how I do it.. that way when someone sits down they can log and and out of a queue no matter where they are.

bkw

By: zoa (zoa) 2003-11-20 13:51:05.000-0600

something related to this:

When you dynamicall add a queue member, but for some reason that person is not registered to asterisk, asterisk will not notice that the person does not exist.

eg. i did an addQueueMember(testQ,SIP/${CALLERID});

oké, it tried to call number 201 instead of user davy.

While this is prolly normal behaviour it would be nice if asterisk would not keep trying to call that 201 when noone is answering that. (Grandstream is ringing and keeps ringing, on the CLI you can see:
dialing 201
dialing 201
dialing 201
dialing 201

and never a 404 not found.
(telephone number 201 does exist btw, its just not part of the Q)

By: Brian West (bkw918) 2003-11-22 13:56:30.000-0600

Didn't this finally work?

By: Brian West (bkw918) 2003-12-14 11:43:12.000-0600

Reporter seems to have disappeared.  If this is still a problem find me on IRC and we will reopen it.