| Summary: | ASTERISK-00214: New Pending agents are created with last config values read from the agent.conf | ||
| Reporter: | tclark (tclark) | Labels: | |
| Date Opened: | 2003-09-03 18:51:31 | Date Closed: | 2004-09-25 02:14:13 |
| Priority: | Minor | Regression? | No |
| Status: | Closed/Complete | Components: | Applications/app_queue |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | A side effect is that if there are a mix of agents that use ackcall=yes or ackcall=always or ackcall=no, and if the last ackcall value is set to ackcall=no, then any agent that requires a '#' to acknowledge the call will hear 2 beeps if they belong to an ':' agent group and the call is bridged using a Pending Place holder agent. OR if the last ackcall value is set to ackcall=always, then any agent that does not require a '#' to acknowledge the call will NOT hear any beep if they belong to an ':' agent group and the call is bridged using a Pending Place holder agent ****** ADDITIONAL INFORMATION ****** Steps to reproduce agent.conf group=1 ackcall=no agent => 1,,Agent 1 group=2 ackcall=always agent => 2,,Agent 2 queues.conf [q] strategy = ringall timeout = 30 retry = 1 maxlen = 0 member => Agent/:1 member => Agent/:2 1) exten => *1,1,AgentLogin(1) 2) put 2 calls in the q 3) the first call will bridge as a non-pending agent 4) press * to hangup the call The next call will be bridged w/o a beep if the last ackcall is a ackcall=no, then the ackcall=always agent will hear 2 beeps | ||
| Comments: | By: tclark (tclark) 2003-09-03 19:35:58 This patch appears to resolve this --- chan_agent.c 2003-09-03 17:24:58.000000000 -0700 +++ chan_agent.new 2003-09-03 17:24:21.000000000 -0700 @@ -779,6 +779,7 @@ chan = agent_new(newlyavailable, AST_STATE_DOWN); parent = p->owner; p->abouttograb = 1; + p->ackcall = newlyavailable->ackcall; ast_mutex_unlock(&p->lock); break; } By: Mark Spencer (markster) 2003-09-08 14:41:46 Fixed in CVS | ||