| Summary: | ASTERISK-00105: Agents can hear caller, but caller can't hear agent SIP | ||
| Reporter: | platinumtel (platinumtel) | Labels: | |
| Date Opened: | 2003-08-15 13:55:22 | Date Closed: | 2011-06-07 14:05:11 |
| Priority: | Major | Regression? | No |
| Status: | Closed/Complete | Components: | Core/General |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | Using a Cisco 7960 and normal direct SIP extension calls work fine (duplexed), but when using call queuing and agent answers a call the agent can hear the caller, but caller cannot hear agent. Not sure if this is a bug or a mis configuration and am not sure if it is a SIP or Call Queue issue. Seems to be call queue because the phones work fine with a direct SIP call by extension. ****** ADDITIONAL INFORMATION ****** No error messages being produced. | ||
| Comments: | By: Mark Spencer (markster) 2003-08-15 16:24:05 Did you remember to press '#' to acknowledge the call, or set "ackcall=no" in agents.conf? (see configs/agents.conf.sample). By: Mark Spencer (markster) 2003-08-20 09:26:33 User didn't know to press '#' to acknowledge call | ||